Darzin's new organisation function makes it easy to store information for organisations such as multiple address/office details, multiple stakeholders from that organisation and their role in that organisation. The organisation screen also shows all communications held with all of the stakeholders from that organisation. This is a particularly important feature when you have mutiple people from your wider organisation dealing with multiple people from the stakeholder organisation. This function allows you to see all those interactions in the one place

Darzin has an extensive property function. Details of properties can be stored, including legal parcel identification, latitude and longitude coordinates (obtained from GIS systems or can be purchased/obtained from Google Earth), etc. All of the people associated with a property and their interactions/communications with you can also be viewed from the one screen - for example the owner, tenant, previous owner, legal representative, e tc.

The storage of these property details is also useful in allowing you to search for contacts using property information (eg all stakeholders within a certain geographic area), and build distribution lists based on property attributes (eg: all property owners within a partiular street or area). You can also map your community consultation data directly from Darzin to look for spatial distributions. This true compatibility with GIS systems means that you can also easily export data between Darzin and a GIS system to do more complex mapping.

One of the key advantages of Darzin over other systems is in how it handles communication data from your community consultaion program. Viewing a stakeholder's contact screen shows you all the interactions you have had with them - all the phone calls, submissions, emails, letters to and from, and importantly the meetings they attended and survey forms they have filled out. All communication data is included in the analysis (most other systems do not include data from meetings and surveys).

Darzin also has lots of built-in automated functions that make distributing information easy - for example the incredibly simple mail merge function is one of the most popular functions with our clients.

One of the best ways to judge a stakeholder engagement software system is to look at the quality of reports you can generate from it. Darzin has an extensive range of reports that allow you to track, monitor and evaluate all aspects of your community consultation program. With multiple filter fields you can sort and cross-tab your data by pretty much any criteria including group, location, date, etc.

Darzin is the only product to combine qualitative, quantitative and spatial analysis in the one package. This combined analysis gives you far more meaningful and useful reports from your data. For example, if you were analysing submissions to your community consultation program, other consultation management programs only allow you to list issues against each submission. A report on an individual issue would then produce the entire submission (forcing the user to read through the entire submission yet again to find the relevant comment). With Darzin you can target the specfic comment and classify it as an issue, also nominating if that particular comment is positive/negative/neutral. Darzin reports produce only the relevant comments for an issue making them much easier to use.

Darzin quantitative reports also track issues, monitor your service delivery so you can report against performance targets, etc.

With Crystal Reports you get highly professional and useful reports in Darzin.