Documenting consultation activities and outcomes is vital to effectively managing the engagement process. The overall goal of consultation data management is to: Find the right data to answer basic, yet important questions such as: Who has been consulted with about a particular issue? Where [...]
I recently attended the Temple Symposium on Community Engagement in Infrastructure. The topic of formal qualifications and experience levels of engagement practitioners received quite a lot of discussion. It would be fair to say that most of the guest speakers (who commented [...]
"Public consultation in EIA" is a topic generating a lot of questions. I decided to put together a brief introduction of the EIA consultation process, its key elements and some good practice pointers. I hope it helps answer some basic [...]
Epping Forest District Council has been working to produce a new up-to-date Local Plan, which will set out the plans and policies to guide development in Epping Forest District up until 2033. The Draft Local Plan was published for a six-week consultation between [...]
What is a bot? Chatbots (bots) are essentially a little bit of software that allows you to communicate with people, en masse, within a Messenger platform. Bots live in the same platform where most of us are spending more and [...]
I recently read a case study for a project up in Queensland which equated no complaints with success. It made me sigh internally, thinking that as a mature public participationindustry we should surely be past that level of naievity in evaluation [...]
Reflecting on the debate raging around the community on the issue of the marriage equality poll, I thought it would be interesting to evaluate the process with my community engagement practitioner hat on. For our colleagues who are not in [...]
The Equator Principles (EPs) and IFC Performance Standards (PS) have been considered as benchmarks in social and environmental policies, procedures and standards relating to project financing activities the last decade. Most resource companies who seek for lending from the Equator [...]
There is no one right way to undertake stakeholder engagement. The consultation process should be project-specific and reflect the nature and scale of the potential impacts. Regardless of which approaches and methods you choose, you cannot go wrong by applying basic [...]
Wondering if you need specialised Stakeholder Management Software like Darzin? This handy infographic covers some of the 'hidden' costs of not having an adequate system to manage your Public Consultation and Community Engagement programs. Can you relate to these? Do have [...]