Case Studies

Epping Forest District Council - Local Plan Consultation

Epping Forest District Council has been working to produce a new up-to-date Local Plan, which will set out the plans and policies to guide development in Epping Forest District up until 2033.

TAC - Stakeholder Database Enables Effective Partnerships

The Transport Accident Commission (TAC) is a Victorian Government-owned organisation set up to pay for treatment and benefits for people injured in transport accidents, promote road safety and[...]

Stakeholder Engagement for Digital Health Projects

Canada Health Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada.

Manage Stakeholder Relationships at Sustainable Melbourne Fund

Sustainable Melbourne Fund (SMF) facilitates and invests in initiatives that create economic and environmental value. Unique in Australia, SMF supports building owners, businesses, investors and[...]

Community Engagement on Future Flood Risks

Lake Macquarie is located on the east coast of Australia and one of the largest cities in New South Wales. Lake Macquarie City Council provides the community with a diverse range of products and[...]

Brisbane City - Public Consultation for Road Upgrades

Brisbane is the largest local government in Australia with 26 wards and 27 councillor positions.

Brisbane City Council (BCC) invests in major transport infrastructure projects, local road projects[...]

Townsville City - Community Engagement on Major Projects

Townsville is located about halfway between the tip of Cape York and Brisbane. The Townsville City Council has recently entered the City Deal with the Commonwealth Government and the Queensland[...]

NDIA - Stakeholder Engagement on the NDIS Rollout

NDIS is a new jointly funded program which largely replaces and enhances existing disability support services provided by the Commonwealth and the States. When fully implemented in 2019-20 the[...]

Managing Stakeholder Engagement across NZTA Major Projects

The New Zealand Transport Agency (NZTA) creates transport solutions for a thriving New Zealand.  NZTA achieves this through four core business functions:

Effective Stakeholder Management at QLD Mental Health Commission

Queensland Mental Health Commission (QMHC) were set up under the Queensland Mental Health Act 2013. The Commission’s job is to drive ongoing reform towards a more integrated, evidence-based,[...]

Embed SRM as a Business Function in State Government

Prior to selecting Darzin as their Stakeholder Management Software, the Queensland Department of State Development (DSD) was using a Customer Relationship Management (CRM) system. Over time the[...]

Managing Submissions on the NSW State Plan

When the NSW State Government started consultation on their draft plan for the State, they expected to get a large volume of public submissions and feedback, across a huge range of issues.[...]

NSW Department of Planning Long-term Stakeholder CRM

In 2004 when the Department of Planning was preparing a Metropolitan Strategy for Sydney they started using Darzin Stakeholder CRM to manage the feedback and info line process. They had been using[...]

Community Engagement in an Award Winning Alliance Project

Auckland’s Clear Harbour Alliance, a jointly funded project by Metrowater and Auckland City Council that involved engineering companies Opus International Consultants, GHD and contractor Downer[...]

Public Participation in Rhodes Site Remediation

Remediation work valued at approximately $100M was commenced by Thiess Services, on the former Lednez/Union Carbide site and adjacent area of Homebush Bay on the Rhodes Peninsula in Sydney. Thiess[...]