Easily Manage
Your Stakeholders

Darzin is the most powerful stakeholder engagement tool in the world.

It's also super-easy to use. With just a few clicks, you can understand, manage and engage all your stakeholders. Their relationships, interactions, feedback, sentiment and much more… So you don't need a huge team to keep your project on track.

 

Understand your stakeholders

Easier planning. See who knows who, what they’ve been saying, how they feel about certain issues, and what conversations your team has had with them (and their entire organisation).

And create your own fields to capture and visualise more info – like demographic data or the results of your stakeholder analysis.

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 Stakeholder management software

 

 

Qualitative analysis for better issues management

 

Track issues & what stakeholders think about them

Highlight the key part of any article, email or survey response, and associate it with an issue in your project. Or if it’s a quote, associate it with the person who said it.

Then the latest information and opinions on all your important issues are just a click away.

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Manage Grievances

Integrated grievance and stakeholder management. Create your own custom fields and set up automatic notification and escalation rules to track all your grievances and complaints. Darzin’s qualitative analysis of grievances gives you useful and sophisticated reports that include response times, issue trends, maps of grievances by issue, and more.

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Grievance management and complaints management

 

Stakeholder mapping

 

80+ intuitive reports

With Darzin, you’re not just collecting data for the sake of it.

Choose from 80+ intuitive reports that turn your data into something you can actually use.

No matter what sort of data it is – qualitative, quantitative or spatial – you get an easy-to-understand insight into what it really means.

Create charts, lists, maps and more. Get useful information out of your data, in report formats that are easy for your team and decision makers to use and understand.

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See all your conversations with any organisation

See all the contacts in each stakeholder organisation, and track every interaction your team has with them.

So the conversation isn’t limited to just the individual having it. You can give others access so they can help out, or just to share learnings and improve consistency in your messaging. And if someone leaves, their knowledge doesn’t leave with them.

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Stakeholder relationship management

 

 Managing submissions using online surveys

 

Survey stakeholders with a tool that’s designed for it

Feedback forms, event registration, formal evaluations, online submissions. When you need your stakeholders to answer questions, Darzin is the tool to use.

Creating forms and publishing them on your website is easy, even if you want respondents to upload files. And Darzin does a whole bunch of stuff tools like Survey Monkey can’t. Like qualitative analysis of open text responses, integration with stakeholder management and embedding surveys on your own web page.

 

 

Submissions Management

Submissions management is faster and more effective with Darzin. You not only get more transparent analysis, you’re processing the submissions faster, without having to handle each one multiple times.

Unlike an excel spreadsheet, multiple people can work on it at the same time, and you don’t lose sight of the key themes and emerging issues as you are working through the submissions. Producing useful reports does not require any special skill either.

 

 

 

Submissions management

Even More

Manage events without 3rd party tools

Send invites, track attendees, generate agendas & minutes, allocate issues raised to the contacts who raised them, and assign them to staff for action.

 

Bulk email & letters

Send custom-formatted bulk emails from your own account, and mail-merge letters to your distribution list. No technical skills required.

 

Proper security & collaboration

Easily control who sees what, and what they can do with it. Lock it down tight, give only some people access, or share with the entire project or division.

 

More than a CRM

A sales focused CRM cannot give you rich analysis of the feedback, issues and needs of your stakeholders like Darzin can. Darzin has been designed for stakeholder engagement and public consultation and does more than any CRM.

 

Manage tasks & commitments

Get reminders about tasks, commitments and complaints. Plus a history of all interactions and corrective actions, and reports for compliance audits.

 

Our approach to Stakeholder Management is Unique and Smart.

See how we help teams just like yours.

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One Australian Solution

Having everything in one integrated system means viwing results and reporting on data is a breeze.

No need for tedious copy-pasting, unreliable workarounds or costly module development. Everything you need to effectivly manage and engage with stakeholders is right here.

build-just-for-you
Built just for you

Our leadership team comes from a stakeholder engagement background.

We know the challenges you face, and we built Darzin around them. And when we train you, we don’t just teach you how to use the program, we help design your processes, data structures and implementation plans too.

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Improved based on your feedback

We’re constantly improving Darzin, and we implement over 90% of customer suggestions every year. Fast, too.

We release software updates every 6-8 weeks, with new and improved functions, based on client feedback. User experience is at the core of all improvements we make to Darzin.

Is Darzin for you?

 

To chat about how Darzin could handle your
stakeholder engagement needs, please get in touch.

We may even be able to give you some process
tips on the phone:  + 61 2 9416 9413