- double-checking information
- testing the stakeholder’s reaction to the proposed management plans or mitigation measures
- obtaining further feedback to refine the plans before implementation
- getting buy-in from key stakeholders for such plans.
This practical approach helps increase the success rate for the next phase of the project.
The process of reporting back to stakeholders about how their concerns or suggestions have influenced the project decisions can help establish credibility, manage expectations and reduce consultation fatigue or cynicism. A company can experience a significant drop in the participation rate and an increase in skepticism among the stakeholders if using the “parachute consultation” style, where consultation occurs periodically but the outcomes are not communicated to those who participated.
To learn more about how to plan and implement a successful community consultation process for better public perception, check out our free ebook using the link below. In this e-book you will find:
- A step-by-step guide through all the stages of planning, delivering and reporting on a successful consultation program
- A framework for a Stakeholder Engagement Plan
- Links to additional resources to assist with public perception