Evaluating your engagement process is a critical step, and one practitioners don’t always have the time to get right. Attend this upcoming course to get a taste of the latest tools and techniques to make evaluation for your future projects [...]
Last week I had the opportunity to speak at the inaugural National Community Engagement in Infrastructure Forum conference. (We also sponsored and helped organise the conference - a nice opportunity to give back to the profession I have been working [...]
Sending emails is one of the most useful tools for stakeholder engagement, but sometimes getting stakeholders to read and respond to emails can be a challenge. What can you do to ensure you are getting the best engagement through [...]
Why Manage Stakeholders? Stakeholder Management is the process by which you organise, monitor and improve your relationships with your stakeholders. Companies that have grasped the importance of actively developing and sustaining relationship with the affected communities and other stakeholders are reaping [...]
Infrastructure projects represent a significant portion of the energy and the construction industries. Highways, pipelines, and tunnels are good examples of this type of projects. In this post, we talk about primary challenges in community consultation in the extra-large size infrastructure projects, which involves [...]
Community engagement always has the potential to spark controversy and require crisis management. Sometimes that can occur despite the best of intentions and engagement approaches. If crisis management comes to play, do not despair or feel like your engagement [...]
Following on from our popular e-book "Seven Steps to Successful Consultation", we thought we'd look at the next step to success. After you've implemented the seven steps, what comes next? Successful Stakeholder Engagement - The next step The infographic below explains [...]
Whether it's with a phone call, email, face to face, or a text message, engaging with our communities has never been more important. But what's the best way of getting your message heard/read? In the crazy mess of the 21st [...]
After almost 40 years, the Environmental Planning and Assessment Act is getting a well-deserved upgrade. Since the EPA Act was established in 1979, we’ve seen communication capabilities skyrocket with the birth of mobile phones, emails, SMS messaging, and video conferencing. [...]
Community Engagement with Vulnerable Groups Understanding the impact of equalities such as race, disability or gender is a duty for many Consultors (ie., project proponents, planners, and decision makers), particularly when proposals affect a population in a disproportion way. Taking anything [...]