Still wondering if you need stakeholder management software? Not sure if you really need stakeholder management software? We’ve put together some facts to help you decide whether stakeholder software is right for your organisation. Stakeholder management software certainly isn’t for [...]
Community engagement tools continue to play a large role in consultation processes and in 2019, it is more important than ever to make sure you're using the best and most appropriate tool for your needs. Let’s take a look at [...]
What is It and Why is It Important? “For projects with environmental and social impacts grievances are a fact of life. How a company responds (or perceived to be responding) to grievances is important and can have significant implication for business [...]
Why Manage Stakeholders? Stakeholder Management is the process by which you organise, monitor and improve your relationships with your stakeholders. Companies that have grasped the importance of actively developing and sustaining relationship with the affected communities and other stakeholders are reaping [...]
If you're reading this, you most likely engage in public consultation and therefore understand the need of Stakeholder Management. You know that when it comes to your community engagement, having user-friendly software for public participation is vital. But implementing new [...]
You’re only as strong as your weakest link, which in community engagement can be the systems you use for stakeholder relationship management. You could be the Usain Bolt of effective community engagement, but without a capable system to channel your [...]
Documenting consultation activities and outcomes is vital to effectively managing the engagement process. The overall goal of consultation data management is to: Find the right data to answer basic, yet important questions such as: Who has been consulted with about a particular issue? Where [...]
"A good idea is 10% inspiration and 90% implementation" (Silicon Valley Guru - Guy Kawaski) I love this quote not only for its simplicity, but because it reinforces the key role of implementation to the success of any product or [...]
I recently read a case study for a project up in Queensland which equated no complaints with success. It made me sigh internally, thinking that as a mature public participationindustry we should surely be past that level of naievity in evaluation [...]
An effective grievance management mechanism is an important social management tool for projects where ongoing risks and adverse impacts are anticipated. Want a quick guide to effective grievance management? Check out our free grievance management e-book. A well-functioning grievance mechanism [...]