Case Studies

Epping Forest District Council - Local Plan Consultation

Epping Forest District Council has been working to produce a new up-to-date Local Plan, which will set out the plans and policies to guide development in Epping Forest District up until 2033.

Managing Public Submissions on Victoria Planning Priorities

Infrastructure Victoria is an independent statutory authority that provides expert advice and guides decision-making on Victoria’s infrastructure needs and priorities.

RMS - Community Consultation on Road Upgrades

$16 million was allocated for a second road over rail bridge in Gunnedah to provide a route for heavy vehicles and address local traffic congestion issues due to the coal trains causing delays at[...]

TANAP - Consultation and Grievance Management for a Mega Pipeline

The Trans-Anatolian natural gas pipeline (TANAP) aims to bring natural gas produced from Azerbaijan’s Shah Deniz-2 gas field, and other areas of the Caspian Sea, primarily to Turkey, but also on[...]

Metro Tunnel - Consultation for Victoria's largest public transport project

 The Metro Tunnel is a $10.9 billion project that will start the transformation of Melbourne’s rail network into an international-style metro system. It is a critical city-shaping project and the[...]

TAC - Stakeholder Database Enables Effective Partnerships

The Transport Accident Commission (TAC) is a Victorian Government-owned organisation set up to pay for treatment and benefits for people injured in transport accidents, promote road safety and[...]

Shell Brazil - Stakeholder Database and Emergency Response

Shell is a global group of energy and petrochemical companies. 

In Brazil, Shell employs around 1,000 people and is involved in several business areas. Parque das Conchas (BC-10), located off the[...]

LXRA - Public Consultation for Level Crossing Removals


The Level Crossing Removal Project is a $6 billion project which will remove 50 of the most dangerous and congested level crossings across Melbourne over eight years. Removing these[...]

Hydro Brazil - Manage Communications and Grievances across Operations

Hydro is a global aluminium company. Based in Norway, the company has 13,000 employees involved in activities in more than 40 countries on all continents.

Health Infoway - Engaging Stakeholders for e-Prescribe Roll-Out

Canada Health Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada.

Sustainable Melbourne Fund - Managing Stakeholder Relationships

Sustainable Melbourne Fund (SMF) facilitates and invests in initiatives that create economic and environmental value. Unique in Australia, SMF supports building owners, businesses, investors and[...]

Lake Macquarie - Engage Stakeholders to Plan for Future Flood Risks

Lake Macquarie is located on the east coast of Australia and one of the largest cities in New South Wales. Lake Macquarie City Council provides the community with a diverse range of products and[...]

Aldi UK - Consultation on Development Projects

Aldi have an ambitious UK investment and development program. Aldi are always looking for sites with a catchment population in excess of 10,000 and ideally situated on principal roads with[...]

Inpex’s Ichthys - Community Engagement for a Mega Project

Located about 220 kilometres offshore Western Australia, Ichthys represents the largest discovery of hydrocarbon liquids in Australia in 40 years. Project location is shown in the map below.

Brisbane City - Public Consultation for Road Upgrades

Brisbane is the largest local government in Australia with 26 wards and 27 councillor positions.

Brisbane City Council (BCC) invests in major transport infrastructure projects, local road projects[...]

Peel Energy - Scout Moor Expansion Planning Application Consultation

Peel Energy is at the forefront of delivering low carbon energy for the UK. Peel Energy has a balanced portfolio in generation or development including wind, tidal and hydro power, solar power and[...]

Townsville City - Community Engagement on Major Projects

Townsville is located about halfway between the tip of Cape York and Brisbane. The Townsville City Council has recently entered the City Deal with the Commonwealth Government and the Queensland[...]

White Rose CCS - Public Consultation for the FEED Studies

The White Rose Carbon Capture and Storage (CCS) Project was a proposal to build a new, state-of-the-art 448 MW (gross) ultra-supercritical oxy-fuel coal-fired power plant. The project was to be[...]

Vattenfall - Public Consultation for Norfolk Vanguard Wind Farm

Organised in two regions: Nordic and Continental/UK, Vattenfall is one of Europe's largest producers of electricity and the largest producer of heat. In the UK, Vattenfall owns six wind farms[...]

TEAM2100 - Long-term Public Consultation on Tidal Flood Defences

TEAM2100 is the UK Environment Agency’s 10-year program to refurbish and replace tidal flood defences in London and the Thames estuary. TEAM2100 aims to improve tidal flood defences in London,[...]

NDIA - Stakeholder Engagement on the NDIS Rollout

NDIS is a new jointly funded program which largely replaces and enhances existing disability support services provided by the Commonwealth and the States. When fully implemented in 2019-20 the[...]

New Zealand Transport Authority Major Projects

The New Zealand Transport Agency (NZTA) creates transport solutions for a thriving New Zealand.  NZTA achieves this through four core business functions:

Engaging with Partners to Improve Queensland Mental Health

Queensland Mental Health Commission (QMHC) were set up under the Queensland Mental Health Act 2013. The Commission’s job is to drive ongoing reform towards a more integrated, evidence-based,[...]

Qld State Development - Embed Darzin as a Business Function

Prior to using Darzin Stakeholder Management Software, the Queensland Department of State Development (DSD) was using a Customer Relationship Management (CRM) system. Over time the underlying[...]

Barwon Water - Long-term Stakeholder Knowledge Capture and Learning

An Alliance between Barwon Water, GHD and John Holland was formed in July 2009. Over its five-year life, the alliance was responsible for more than 120 projects work AU$375 million. This was the[...]

NSW State Plan Case Study

When the NSW State Government started consultation on their draft plan for the State, they expected to get a large volume of feedback, across a huge range of issues. Thousands of people sent in[...]

IAP2 International Project of the Year

Airds Bradbury Renewal Project

Airds Bradbury is a public housing estate in south west  Sydney recognised as a seriously disadvantaged area. Weekly household incomes in the area are less than the[...]

NSW Department of Planning Case Study

Planning and developing Sydney’s growth centres, NSW Department of Planning

In 2004 when the Department of Planning was preparing a Metropolitan Strategy for Sydney they started using Darzin to[...]

Rosia Montana Gold - Gabriel Resources Case Study

Mining Project: Rosia Montana Gold Mine, Romania – Gabriel Resources

Darzin was used to manage the complex stakeholder relations in planning this mining project. Data from many years of detailed[...]

Impact Assessments Case Study

Using Darzin for Impact Assessment for a Mining Project in Remote Area

An Environmental Impact Assessment (EIA) was required for a large-scale mining development application in a remote area in[...]

Nautilus Minerals Case Study

Switching to Darzin for Easy and Efficient Data Management – Nautilus Minerals

Nautilus Mineral is the first company to commercially explore the seafloor for massive sulphide systems, a potential[...]

Xstrata - Meeting Corporate External Affairs Reporting Requirements

Xstrata is one of the world’s largest global diversified mining businesses. Xstrata Coal and Xstrata Copper have been running mining operations in North QLD over the last decades. Darzin is being[...]

GHD, Auckland City Council, Opus, Downer Edi Case Study

Water Project: Clear Harbour Alliance, New Zealand – GHD, Auckland City Council, Opus, Downer Edi

Auckland’s Clear Harbour Alliance, a jointly funded project by Metrowater and Auckland City[...]

Northern Sewerage Priority Project - Melbourne Water

Water Project: Northern Sewerage Priority, Victoria – Melbourne Water, Yarra Valley Water, John Holland

The Northern Sewerage Project (NSP) involved the construction of 13 km of new sewer tunnels[...]

Leighton Contractors Case Study

Infrastructure Project: Windsor Road Alliance, NSW – Leighton Contractors

Leighton Contractors and its alliance partners were contracted to design and construct 5.6 kilometres of Windsor Road, one[...]

Eastlink Project - Australia's largest Road Infrastructure Project

Infrastructure Project: Eastlink, Victoria – Thiess John Holland

EastLink is a $2.5 billion project connecting Melbourne’s eastern and south-eastern suburbs between the existing Eastern, Monash[...]

Ausgrid Case Study

Managing consultation across hundreds of projects and across multiple teams - Ausgrid

Ausgrid is using Darzin to manage the stakeholder interactions for over  150 capital works projects across[...]

Ergon Energy - Managing Consultation across Regions & Teams


Ergon Energy is an electricity retailer to homes and businesses in regional Queensland.

 $5.6 billion capital works investment took place in the five-year period from 2011-2016. The[...]

Sydney Catchment Authority Case Study

Sydney Catchment Authority

Sydney Catchment Authority has been using Darzin since 2005 to track their interactions with stakeholder across all their activities and projects. Over this time they[...]

Thiess Services Case Study

Remediation Project: Rhodes Site Remediation, NSW – Thiess Services

Remediation work valued at approximately $100M was commenced by Thiess Services, on the former Lednez/Union Carbide site and[...]