Case Studies

RMS - Community Consultation on Road Upgrades

$16 million was allocated for a second road over rail bridge in Gunnedah to provide a route for heavy vehicles and address local traffic congestion issues due to the coal trains causing delays at[...]

TANAP - Consultation and Grievance Management for a Mega Pipeline

The Trans-Anatolian natural gas pipeline (TANAP) is a mega project which aims to bring natural gas produced from Azerbaijan’s Shah Deniz-2 gas field, and other areas of the Caspian Sea, primarily[...]

Consultation Management for the Mega Metro Tunnel

 The Metro Tunnel is a $10.9 billion mega project that will start the transformation of Melbourne’s rail network into an international-style metro system. It is a critical city-shaping project and[...]

TAC - Stakeholder Database Enables Effective Partnerships

The Transport Accident Commission (TAC) is a Victorian Government-owned organisation set up to pay for treatment and benefits for people injured in transport accidents, promote road safety and[...]

Hydro Brazil: Grievance Management across Operations

Hydro is a global aluminium company. Based in Norway, the company has 13,000 employees involved in activities in more than 40 countries on all continents.

Manage Stakeholder Relationships at Sustainable Melbourne Fund

Sustainable Melbourne Fund (SMF) facilitates and invests in initiatives that create economic and environmental value. Unique in Australia, SMF supports building owners, businesses, investors and[...]

Inpex’s Ichthys - Community Engagement for a Mega Project

Located about 220 kilometres offshore Western Australia, Ichthys represents the largest discovery of hydrocarbon liquids in Australia in 40 years.

Townsville City - Community Engagement on Major Projects

Townsville is located about halfway between the tip of Cape York and Brisbane. The Townsville City Council has recently entered the City Deal with the Commonwealth Government and the Queensland[...]

Managing Stakeholder Engagement across NZTA Major Projects

The New Zealand Transport Agency (NZTA) creates transport solutions for a thriving New Zealand.  NZTA achieves this through four core business functions:

Effective Stakeholder Management at QLD Mental Health Commission

Queensland Mental Health Commission (QMHC) were set up under the Queensland Mental Health Act 2013. The Commission’s job is to drive ongoing reform towards a more integrated, evidence-based,[...]

Embed SRM as a Business Function in State Government

Prior to selecting Darzin as their Stakeholder Management Software, the Queensland Department of State Development (DSD) was using a Customer Relationship Management (CRM) system. Over time the[...]

IAP2 International Project of the Year

Airds Bradbury Renewal Project

Airds Bradbury is a public housing estate in south west  Sydney recognised as a seriously disadvantaged area. Weekly household incomes in the area are less than the[...]

EIA Community Engagement for Rosia Montana

Rosia Montana is a community of sixteen villages located in a district known as the Golden Quadrilateral, in the South Apuseni Mountains of Transylvania, Romania.

Community Consultation in Impact Assessments

An Environmental Impact Assessment (EIA) was required for a large-scale mining development application in a remote area in the Pacific Islands. As part of the EIA, a comprehensive community[...]

Switching to Darzin for Better Stakeholder CRM

Nautilus Mineral is the first company to commercially explore the seafloor for massive sulphide systems, a potential source of high grade copper, gold, zinc and silver. The world’s first seafloor[...]

Community Engagement in an Award Winning Alliance Project

Auckland’s Clear Harbour Alliance, a jointly funded project by Metrowater and Auckland City Council that involved engineering companies Opus International Consultants, GHD and contractor Downer[...]

Manage Stakeholder Relations for Northern Sewerage Project

The Northern Sewerage Project (NSP) involved the construction of 13 km of new sewer tunnels from Reservoir to Pascoe Vale. These new sewer tunnels located deep beneath Melbourne’s densely[...]

Community Engagement in Heavily Congested Road Upgrade

Leighton Contractors and its alliance partners were contracted to design and construct 5.6 kilometres of Windsor Road, one of Sydney’s most congested arteries. Two sections of Windsor Road were[...]

Community Consultation for Australia's Largest Road Project

EastLink is a $2.5 billion mega project connecting Melbourne’s eastern and south-eastern suburbs between the existing Eastern, Monash and Peninsula Freeways.

Infrastructure Project: Eastlink,[...]