Pricing

 

There are four types of licenses available for Darzin. The three described below and a fourth option to host Darzin on your own servers. For additional license options (including hosting on servers in other countries and self-hosting) please get in touch using the contact form below. 

  • Single Project License

     

    1 Project

    • For an individual project or program
    • Price based on size of project
    • Check Full Support, Maintenance & Upgrades
    • High Security Data Centre
    • Built-in Import Templates
    • 70+ Reports
    • Star
    • CheckCheck INCLUDES: 4 week web Training & Implementation support 
  • Organisation License

     

    Unlimited Projects

    • For use across an organisaton
    • Price based on number of Concurrent users
    • Check Full Support, Maintenance & Upgrades
    • 99.9% Uptime
    • Enhanced Security
    • Built-in Import Templates
    • Auto schedule Reports
    • 80+ Reports
    • Self-hosted option
    • Star
    • CheckCheck INCLUDES: 8 week Training & Implementation Support
  • Local Government

     

    Unlimited Projects

    • Special price for Local Authorities
    • Price based on number of Concurrent users
    • Check Full Support, Maintenance & Upgrades
    • Enhanced Security
    • Built-in Import Templates
    • 80+ Reports
    • Star
    • CheckCheck INCLUDES: 4 week web Training & Implementation Support

Frequently Asked Questions

What is a user?

A user is any person with an active login to Darzin. Organisation and Local Government licenses are based on the number of Active users, and the number of Concurrent users. For example your license may allow for a total of 50 active users, and 20 concurrent users - this means that at any one time, 20 of your 50 users can be logged in and using Darzin.


Are there any additional fees?

Sending bulk email via our email plug-in means there are no additional costs to send emails. If you use the Text message service (SMS) you will need to purchase credits from a third party provider and have your account linked to Darzin.

 

Can I purchase additional records for my license?

Organisation licenses can purchase additional records to add to their license. Single project licenses will need to be upgraded to the higher level of project.

 

What is a record?

A record is a stakeholder, property or interaction.

 

Can I pay by credit card?

Yes, we can accept payment via credit card. Or if you prefer, we can send you an invoice for an electronic bank transfer.

What are the advantages of an Organisation License?

An organisation license allows for multiple (unlimited) projects. Although you can use filters to separate between different work streams or projects within a Single Project License, it tends to get rather complicated for the users. Organisation licenses also allow you to share information between various projects - settings, stakeholders, interactions and more. Thus enabling knowledge sharing between teams and projects.


How quickly can I get started?

Setting up your account can be done within a few hours. But do allow time for the onboarding and training processes. On average most clients take three weeks to get their team trained, existing data imported and documentation in place.

 

Can I upgrade from a single project license to an organisation license at a later stage?

Yes, upgrading from a single project license to an organisation license is relatively easy. We will credit the pro-rata balance of your existing license against your new license. (Note that combining two separate individual project licenses into one organisation license is not as simple and will usually incur a cost)

 

What support is included in the license?

At Darzin we pride ourselves on being a very responsive, service oriented company. We offer support through multiple channels including email, help desk, phone, web. All licenses now also include an implementation support process which provides additional support during implementation, training and coaching. After the implementation process your license still includes ongoing support and maintenance and we continue to be here to help you.

Implementation Services

Buying software is only the first step. At Darzin we take responsibility for ensuring that you are set up and using Darzin efficiently and effectively. We have an excellent onboarding and training process that is run by highly experienced and qualified Darzin implementation specialists. The implementation packages include:

  • A four or eight week implementation program which includes weekly web sessions to provide guidance, training and coaching, as well as project managing the implementation process
  • Configuration workshop 
  • Web based training for Administrators and Users 
  • Documentation including Protocols document, Project Management Plan, UAT and System Management Plans
  • Data conversion plan (to provide guidance on how existing data should be mapped to the new settings in Darzin)
  • Train-the-trainer style resources

For a quote or more details on our implementation services, please fill in the form below.

 

Contact us for a quote or additional information